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Privacy Policy

Effective Date: 01/02/2025

Welcome to Dressa Collections (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase on https://dressa.biz

1. Information We Collect

We collect different types of information to provide and improve our services, ensure security, and enhance user experience.

1.1 Personal Information

We collect personal information that you provide when you:

  • Register an account (name, email, phone number, address).
  • Place an order (billing and shipping details, payment information).
  • Subscribe to newsletters, promotions, or loyalty programs.
  • Contact customer support.
  • Participate in surveys, contests, or giveaways.

1.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • Device & Browsing Information: IP address, browser type, device type, operating system, and referral URLs.
  • Usage Data: Pages visited, time spent, interactions, and search queries.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and tracking pixels to enhance user experience and analyze traffic.

1.3 Vendor & Seller Information

If you are a vendor on our platform, we collect business-related data such as:

  • Business name, tax identification number, payment details.
  • Seller account details and transaction history.

  1. How We Use Your Information

We use your data for the following purposes:

  • To process orders and deliver products.
  • To personalize your shopping experience.
  • To improve our website, services, and customer support.
  • To communicate with you regarding promotions, updates, or customer service inquiries.
  • To ensure a secure and fraud-free marketplace.
  • Comply with legal and regulatory obligations.

  1. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Vendors & Sellers: To fulfill orders and provide better service.
  • Service Providers: Payment processors, logistics partners, and marketing tools.
  • Legal Authorities: If required by law or to prevent fraud and security issues.

  1. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: View and update your personal data.
  • Deletion: Request to delete your account and data (subject to legal limitations).
  • Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe.”
  • Data Portability: Request a copy of your personal information.

To exercise these rights, contact us at [Your Contact Email].

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption for secure transactions.
  • Access controls to prevent unauthorized access.
  • Regular monitoring for security threats.

However, no method is 100% secure, and we encourage users to keep their login credentials safe.

7. Third-Party Links & Services

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

8. Retention of Information

We retain your data as long as necessary for:

  • Providing services and fulfilling orders.
  • Legal, tax, and regulatory obligations.
  • Fraud prevention and dispute resolution.

When no longer needed, we securely delete or anonymize your data.

9. Children’s Privacy

Our platform is not intended for children under 13 (or applicable age in your country). We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us for removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.”

We encourage you to review this page regularly. If significant changes occur, we will notify you via email or website notification.

11. Contact Us

For any privacy-related questions or concerns, contact us at:

📧 Email: support@dressa.biz
📍 Address: Lungalunga Shopping Centre, Lungalunga, Kenya.
📞 Phone: +254769595994

How can we help?